One of the advantages of operating multiple stores is the ability to spread your operating knowledge across many locations. To do that, you must train your employees.
In the recent past, training employees across dispersed locations was difficult. You had to either have local managers deliver inconsistent training, or bear the expense and scheduling difficulties of traveling trainers.
According to the Occupational Health and Safety Administration (OSHA) it is.
As a flammable liquid, gasoline is classified as a Class 3 Hazard, with restrictions and requirements for shipping, storing and labeling. What’s more, the presence of gasoline at your business makes your location a Class 1 Location Hazard due to the presence of flammable gases or vapors.
December 1, 2013 is a deadline that many convenience store operators are unaware of.
That is that day by which the Occupational Safety and Health Administration (OSHA) has decreed all employees coming into contact with hazardous chemicals in the workplace should be trained on the new Hazcom standards.
Time is always a limiting factor. No one of us has more than 24 hours in a day. We must jealously guard that time to ensure everything necessary gets done.
The same goes for the hours your employees can devote to the business. Not only are their hours limited, but you’re paying for them as well. A better business is going to make better use of employee time. Every hour should be spent on something productive.
When you need to create a new or revise an training program for your convenience stores, your first temptation may be to jump in and start doing things. Better to stop for a second and realize first that your program will go through four distinct phases. Once you know what those four phases are you'll have a framework for implementing your training and it will be more likely to go smoothly. The four phases are: Evaluate, Create, Deliver, Track.
All businesses are subject to laws and regulations that they must comply with. Some regulations apply to all or many types of businesses, others are directed towards specific industries.
Being highly visible, attracting a large swath of the community and selling products that are considered health risks such as tobacco, alcohol and gasoline; convenience stores are subject to an increasing number of rules and regulations.
There’s a new trend emerging in sales training. It’s about learning retention.
That shouldn’t be a surprise really. Most of us who have had any type of sales or motivational training have experienced the feeling of being pumped up right after an event, only to have it drain away in the days and weeks that follow.
The truth is that all of us have to be continually reminded to do even simple things.